I used to be fortuitous adequate being on board American Airlines Flight #32 (LAX – JFK) on labor day….my spouse And that i had been seated individually…we had a Dying in the household and were being going to nyc for a funeral…….
Trying to improve a reservation date for the last 3 days/evenings. Just about every agent we have gotten has either transferred us outside of our connect with producing A different several hours wait or has hung up on our connect with.
I traveled pretty lately on one within your planes, I have generally been satisfied nevertheless, this encounter remaining me Using the question, “Why need to I exploit this airline?â€. I still left L.A. to fly to Phoenix I used to be returning house following caring for my sister and required to get household as soon as possible because my partner was injured at home. Prior to the plane still left there have been Personal computer issues and whenever we landed the ramp wouldn’t open we had to be “towed †to a different gate. “We did not disembark through the aircraft until the last demand my upcoming flight. I realize that you will discover difficulties that manifest nevertheless the service was Less than standards. At no time did any individual say we've been sorry, aside from the pilot stated, “Properly I don’t understand what to state things come about, I suppose sorry might be excellent.
I a short while ago took a flight from JFK to St Thomas over a Saturday 8 am flight and experienced by far the most helpful, efficient knonwledgable flight attendant she was good. I'd personally love to thanks her for building my vacation extra pleasurable.
Are family members would appriciate if some one particular could contact us with regard of my fathers Dying benifits or his retirema.
The baggage service (which wasn't American Airways) identified as me at 2am to let me know they might be bringing my bag out to my house!!!
If I am able to try this, why can’t try this? Here’s a recommendation. Because the agents can't see USAIR, Why don't you provide them with use of the world wide web to allow them to see offered USAIR flights? There have been a number of USAIR flights that would have taken care of not less than half from the those who required to flights.
Your buyer service Associates are a lot less than helpful. Immediately after seeking to attend a scheduled for months instruction seminar our flight was canceled building us unable to attend. The only thing supplied by American Airlines were being apologies plus a refund with the flight.
Then on just how get more back again An additional “technological mistake†we genuinely assumed this was a joke. Nicely it wasn’t. they held us back again without any Rationalization once again. We had an hour or so & 57 min layover and after we got from the aircraft from panama to MIA, we manufactured it as a result of customs bought our luggage with forty seven mins to spare & the “supervisor†virtually smiled & stated “you’re intending to pass up the flight were not letting you thru†27 other people screaming the airplane was Correct THERE & hadn’t left nevertheless, but her cocky smile & Mind-set didn’t care & FORCED US yet again to overlook the flight & reported “obtain a comfortable location to snooze to the night.
My excursion was a disaster and AA will presume obligation for his or her abject failure to conduct a essential service of day to day vacation.
I flew from Tampa to Chicago in a very 737. Thanks for Row 7 for handicap. In my eighty three several years I've experienced both equally knees changed, stroke, open heart operation as well as other problems. Becoming six’4″ I truly have to have the leg room. I made use of the restroom up front along with the 737 has a dilemma—access to the bathroom bowl. The rest room lid and seat ought to not sleep when lifted. I needed to use my knee to keep them up. Due to curvature with the ceiling and the space for the bathroom I needed to angle my system heavily forward to employ the ability which meant I could not see what I used to be undertaking.
I am quite dissatisfied with this service from American Airways. We had prepared a trip that we believed would start off by savoring Remarkable service from American.
I am able to inform you this, Except if there is some kind of payment coming from A.A., I won't ever, ever, ever set foot on an American Airlines flight once again ! You can find way too a number of other airlines that may keep on timetable.
rosity to us shareholders. Management and all personnel of AAL are obviously performing an incredible occupation, reflected from the continual increase of